- Publisher : Random House Business (23 March 2017)
- Language : English
- Paperback : 288 pages
- ISBN-10 : 1847941494
- ISBN-13 : 978-1847941497
- Item Weight : 202 g
- Dimensions : 12.9 x 1.8 x 19.8 cm
- Country of Origin : United Kingdom
- Generic Name : Book
- Condition : New
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.